FAQs

How long will it take to get my order?

Orders are processed within 1–3 business days. Delivery usually takes 3–7 business days depending on your location and chosen shipping method.

Do you ship outside the United States?

At this time, we only ship within the U.S.

What is your return policy?

Items can be returned within 14 days of delivery if unused and in original condition. Customers are responsible for return shipping costs unless the item was damaged or incorrect.

Can I exchange an item?

Yes—if the item is in stock, we’re happy to process an exchange. Contact us to get started.

Where are you located?

Our main store is at 237 Blaine St., Missoula, MT.

What are your store hours?

Monday–Saturday: 9 AM – 9 PM

Sunday: 11 AM – 6 PM

Do you sell gift cards?

Yes! Gift cards are available both in-store and online.

Do you restock sold-out items?

Some products are restocked regularly, while others (like limited-edition collectibles) may only be available once. Keep an eye on our site or sign up for updates.

Do you sell Rockin Rudy’s apparel?

Yes—we’ve got hoodies, tees, and other official Rudy’s gear in the Rockin Rudy’s Collection.

Don’t see what you’re looking for?

Our online store is just the tip of the iceberg — we have way more in-store than we can list online. If you don’t see what you’re after, stop by and browse, or give us a call at (406) 542-0077. Chances are, we’ve got it (or we can help track it down).